Frequently Asked Questions

Everything you need to know about our smart home and kitchen technology.

How long does shipping take for my INKBIRD orders?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-15 business days.

What is your return policy for home appliances?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund.

Do INKBIRD products come with a warranty?

Yes, most of our smart controllers and kitchen gadgets come with a 12-month limited warranty covering manufacturing defects.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.

How do I connect my device to the INKBIRD app?

Download the INKBIRD app from the App Store or Google Play, enable Bluetooth on your phone, and follow the in-app instructions to pair your specific device model.

Are your products compatible with smart home systems like Alexa?

Many of our newer Wi-Fi enabled models are compatible with Amazon Alexa and Google Assistant for seamless voice control integration.